User Experiences of Vending Machines
In his keynote speech at CHI 2007, Bill Moggridge showed us the video clip of an extraordinarily patient woman using a "smart" vending machine Cmode. Incidentally, Cmode doesn't seem as popular as SUICA vending machines, at least in my area. Here's me buying a drink (first selected a drink, and then showed my phone).
I wonder why the design of these vending machines are quite different.
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